Cancellations and Modifications Policy
Order Cancellations and Modifications
At Nuvon, we understand that plans can change. However, due to the speed of our fulfillment process, please note the following terms:
Order Modifications:
Orders may be modified (such as a shipping address update) within 12 to 24 hours of purchase. After this window, your order may already be in processing or shipped. If that’s the case, contact us at support@get-nuvon.com as soon as possible. We will do our best to assist, but we cannot guarantee changes once the order is in transit.
Order Cancellations Fee:
Orders can be canceled within 24 hours of purchase.
- Cancellations will incur a $10 processing fee, as our logistics team begins preparing your order immediately.
After 24 hours, once order processing has begun, cancellations are no longer possible.
We appreciate your understanding.
If you have any questions, please contact us at support@get-nuvon.com.